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Payment Assistance

Payment and Energy Assistance Programs

We are here to help! If you are struggling to pay your bill and need assistance please reach out to us. We can work with you to avoid an unexpected service interruption.


If you’re ever in a situation where you’re struggling to pay your bill, call us at 406-791-7500 as soon as you think you need help. We can work with you to avoid an unexpected service interruption.

If you agree to a payment arrangement for your past due account balance, we will waive the late payment fees provided that you abide by the terms of the payment arrangement. To take advantage of this opportunity, please contact us.


Budget billing allows you to pay a fixed amount each month based on your energy usage history. Many customers find it easier to budget for a regular bill amount than to accommodate the cost fluctuations that go with higher energy usage periods. Contact our Customer Service Department at 406-791-7500 for more details.


The Low Income Home Energy Assistance Program (LIHEAP) helps qualified homeowners and renters pay for heating costs. You can also qualify for energy-related repairs if you are eligible for LIHEAP.

The amount of help you may receive from LIHEAP is based on your household size, income, and energy costs. For more general information on the program visit their program page or call 833-317-1080.



211 is a free, confidential information and referral service that connects people to local services. 211 is available 24 hours a day, seven days a week.

Whether it’s financial assistance, domestic violence, addiction treatment, health care, mental health, or heating and utilities assistance, 211’s compassionate and highly-trained specialists can help you access the best local resources to meet your need.

Visit Montana211 for more information